Terms & Conditions
Terms
Please read these Terms of Use ("Terms", "Terms of Use") carefully before using eazywasch.com website (the "Service") operated by EazyWasch ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. The Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Eazy Wasch’s website or service you agree to be bound by these Terms. If you disagree with any of the terms, you may not access the Service.
Disclaimer
Your use of the Service is at your own risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
User Agreement
Creating an account with Eazy Wasch, you are agreed to: the terms and conditions; and review the pricing charge for your use of the services; and authorize Eazy Wasch and its affiliates to charge your card for any and all fees incurred by your use of service; and laundry will not be delivered if orders are not paid. Eazy Wasch reserves the right to hold the deliveries until payment is made.
User Contact Consent
You agree that Eazy Wasch may contact you by automated text messages, emails, and customer support phone calls with information about the services and your account.
Third Party Websites
Eazy Wasch’s web site may contain links to third-party web sites or services that are not owned, sponsored, or controlled by Eazy Wasch. Eazy Wasch has no control over any third-party web sites or services, and assumes no responsibility for the contents, privacy policies, or practices of any third-party web sites. Easy Wasch shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such contents available on any third-party websites. Do your due diligence and carefully read the terms and conditions and privacy policies of any third-party web sites before accessing the contents or services.
Termination
We deserve the right to terminate, suspend access, or change to our Service at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Damage Items
Eazy Wasch ensures your clothes are being cared for and processed. However, we cannot assume responsibility for material flaws or inherent weaknesses that could cause rips or tiny holes in fabric that are not immediately noticeable before processing. We are unable to provide guarantees against shrinking, color loss, and color bleeding; damage to delicate and weak fabrics; or damage to auxiliary items like zipper pulls, belts, buttons, ties, or beads. No matter the brand or condition, Eazy Wasch is respectfully liable for damaged items not to exceed retail’s value of the garment or similar item regardless of brand/condition and only with the presentation of the receipt.
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Any damaged or lost items must be reported and returned to Eazy Wasch for inspection within 48 hours of pick up or delivery of the item(s). Eazy Wasch will reasonably track any items that are being processed and review any lost claim on a case-by-case basis. For any item that is proved and determined to be lost by Eazy Wasch, customers will be reimbursed not to exceed retail's value of the garment or similar item regardless of brand/condition and only upon presentation of the purchase receipt. Eazy Wasch assumes no responsibility for item(s) left with Eazy Wasch and not claimed over 15 days. Items will be donated to a local registered charity without liability.
Pickup and Delivery
Eazy Wasch allows customers to leave orders outside residences for pickup and deliver based on the Eazy Wasch's pickup and delivery schedule. However, once delivery has been made, we will not be held responsible for loss or damage of any items. All pickups & deliveries are photographed when left outside residences.
Pricing & Fees
Prices are listed on Eazy Wasch’s website. Eazy Wasch reserves the right to make changes to any or all prices without advanced notice. In case of pricing discrepancy, the price posted online will be applied.
Payment
Payments for all orders are due prior to processing or delivery. If payment is not received or we are unable to complete a charge as payment information provided by the customer after delivery, then a late payment charge of 3% (compounded daily) will be applied to the outstanding balance until a payment is received. The late payment fee is calculated from the delivery date and compounded until the date of settlement. ​
Minimum Order
Minimum order amount for Wash & Fold laundry service is $20. Wash & Fold service order cannot be combined with other laundry items like blankets and pillows or other services provided. If the minimum price level is not met, the minimum charge will be applied to the order.
Refund
Refunds will be issued or credited to the customer within 3-7 days
Order Cancellation
Pickup can be cancelled or rescheduled 2 hours prior to schedule time. In the case of a customer cancelling an order(s) after it has been picked up and before processing; a service fee of $5.50 will be incurred as a “Cancellation Charge”. Order(s) cannot be cancelled after being processed and the full charge for the service will apply.
Storage
All orders are processed and delivered within 24 hours. Eazy Wasch will not hold any order, unless agreed upon prior to the service.
Missed Pickup Fees
Customer is responsible for ensuring that the laundry bags are ready and visible for pick up. A fee of $5.50 is assessed in the event that the Customer misses a pickup. Eazy Wasch staff will wait for a period of five (5) minutes before proceeding to the next pickup destination.
Quality Control
Eazy Wasch reserves the right to keep records of your clothes, maintain, store, display or reproduce such records which may include images or photographs, and such records may associate with your name or other profile information for inventory purposes, quality control, loss prevention, and or data collection.
Change & Update
We reserve the right to modify or replace these Terms at any time without notice. If a revision significantly impacts our services, we will provide at least 14 days notice prior to any new terms taking effect. Any significant change will be determined by our sole discretion. Please stop using Eazy Wasch's services or its contents if you are not agreed to any new terms.
Referral
Both parties receive additional 15% off by referral. This means that the person who refers our services to another person (new customer) and new customer who books our services based of the referral.